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FAQ

Thank you for visiting our Frequently Asked Questions page.

Select a topic below for a list of questions. Not able to find the answer you were looking for? Please don't hesitate to Contact Us.

General

Sports team, DIY, and photo lamp bottle sizes are 14" x 4".

Themed lamps are 13" x 3", however can be made using the larger bottle.

Yes. We guarantee the light fixture free from defects for 1 year after purchase date. If there is a problem with the light fixture that cannot be resolved after contacting us, we'll send you a new one.

If you happen to drop it and it's damaged for example, we offer replacements at a reasonable price so your lamp will always be in working order.

  • Frosted glass Bordeaux bottles
  • Graphic / text decals
  • Our push button LED light cap fixture
  • Ribbon
  • Gemstones, bows, genuine leather cord, and charms are used on varied designs
  • An Easter grass-like material to create shadow effects inside the bottle

Yes we do. We offer a variety of decorative gift wrap, with a complimentary ribbon, and a gift tag for your greeting.

See Gift Wrapping for more info.

The light is clear white, although the cap is colored to match the team or theme.

It is a metal screw cap.

Clean glass as needed with soap and water, and avoid harsh cleaners and paper towels.

See Product Care for more info.

No. Please read disclaimer below.

You agree before purchase to understand the lamp is not a licensed product, not for resale, and is for personal use only.

Please read more of the disclaimer below before buying. If you do not understand the disclaimer contact me for further explanation before purchasing. If you do not understand you should not purchase.

Disclaimer: The lamps are not a licensed Disney, Marvel, DC Comics, NRA, NFL, MLB, NCAA, NBA, NHL, MLS, NHL, or OHL product.

They are however, handcrafted from licensed Disney, Marvel, DC Comics, NRA, NFL, MLB, NCAA, NBA, NHL, MLS, NHL, OHL decals.

We are not affiliated with or sponsored by Disney, Marvel, DC Comics, NRA, NFL, MLB, NCAA, NBA, NHL, MLS, NHL, OHL, any of their respective teams, partners, or affiliates.

How They Work

The light is attached to the cap. There are no string lights hanging down inside, nor is there any heat generated from the light.

It has 3 (50,000 hour) LED's powered by 4 button-type LR44 batteries-included and installed.

The external push-button switch on top of the cap.

Run time varies, depending on how often used and length of time turned on. The lamps are not for doing work or long-term use.

They are useful as an accent light or nightlight.

We recommend name brand - LR44 batteries. They are a common battery, and can be purchased at most department or retail stores.

Yes, it is easy to change the batteries by twisting the fixture open.

See Product Care for more info.

Orders

No. You don't need to create an account to make a purchase.

Create an account for faster future checkout, to view orders, order status information, and to enroll in our rewards program.

We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.

You may also call to place your order.

Yes. During checkout, input your gift recipient's name and address in the 'ship to' section. Input your info on the 'billing' section.

Your order should be received within 3 business days with Priority or 3-8 business days if you prefer Ground shipping.(Notification of shipping is sent by email within 1-2 days after payment is received).

International orders are approximately 2-3 weeks.

Custom and keepsake photo lamps are usually within 10 days, depending on order quantity.

Yes, we welcome custom orders provided a decal is available, it is proper size, and nice quality.

See the Custom Order page for more info.

Shopping with us

1). We have a proven trust record online and in person.

2). Many online reviews can be seen at Etsy.

3). We have an array of handcrafted lamps for people who hard to buy for.

4). You won't find our lamps in stores, as they are only available at our gift shop.

5). Our courteous customer service is as important to us as the quality of our lamps.

Yes, it is secure. We validate our PCI compliance annually via SAQ.

Our store's checkout processors are Stripe and Paypal. They are PCI DDS compliant and certified PCI Level 1. This is the most stringent level of certification available in the payments industry. Thereby, we never have access to your card info.

Specials

Yes, we have a Loyalty Rewards program.

Therefore, we encourage you to set up an account in order to be enrolled in our program and start to earn reward points for discounts.

We'll never spam you with unwanted emails, and only send correspondence relating to your purchases and rewards.

Shipping

We ship in the USA nationwide, to Canada, and other select countries.

Your order ships within 1-2 business days USPS.

Photo lamps ship within 7 days.

Order tracking info is sent to your email address. You can also check your order status through your account, providing you set one up.

Returns

Yes, we accept returns within 14 days of delivery, however we do not accept exchanges.

Yes, you will need to contact us so we know an item is going to be returned.

Please see more details on our Return Policy page.

Yes. Custom orders, seasonal lamps, photo lamps, and sale items, cannot be returned due to their nature, unless they arrived damaged or defective.

You are responsible for shipping the item back to us, and the cost of postage. In order to process a return we have to receive it, therefore, we suggest including tracking.

Refunds are processed immediately after we receive the item, however your bank can take a few days to process it before you see it in your account.